FAQ

Why 'The Healthy Pet Company'?

You have to be a pet parent to work at The Healthy Pet Company, because we need everyone to understand just how important our little friends are to us - what they mean to us. They truly are part of the family. When we started out, we went looking for a better quality dog food. We wanted to know what was in it. Why should our pet, a loved member of our family, have to get by on the scrapings of left over meat, fillers and preservatives, pressed into an unpalatable, tasteless mess Food you wouldn't feed to a dog! We didn't like what we found, so we started The Healthy Pet Company. Using the finest, human grade ingredients, we developed delicious recipes with mouth watering combinations such as:
 ‣ Scottish Salmon with Dill, Spinach, Fennel, Asparagus & Tomato
 ‣ Lamb with Sweet Potato & Mint
 ‣ Angus Beef with Carrot, Green Beans, Cauliflower, Tomato & Courgette
But just tasting delicious wasn't enough. We wanted to make sure the smallest member of our family was being keep fit and healthy on a daily basis. They can't easily let you know how they feel, so rather than leave it to chance, we added natural extracts, vitamins and minerals that would help keep them fit and well - day in, day out.
 Functional Food - "foods that have a positive effect on health beyond basic nutrition" Soon we added Beneficial Treats so we could offer treats and treatment in the same little morsel.
A tasty reward combined with a range of targeted treatments.
Finally, we added supplements in case our pal needs just a little bit of help to feel on top of the world again.
The Healthy Pet Company - the name says it all.

What Is Functional Food?

Functional foods are "foods that have a positive effect on health beyond basic nutrition" Here at The Healthy Pet Company, we aim to provide pet parents with every tool required to keep their little ones in fine fettle.
Our super delicious dog and cat food recipes use only the finest, human grade ingredients, each with its own, unique set of benefits designed to keep your pet in tip-top condition.
They are all geared towards giving your pets the optimal balance of healthy mind and body with targeted natural ingredients and vitamins:
 ☛ Immune System
 ☛ Digestive System
 ☛ Skin & Coat
 ☛ Joint Care
 ☛ Itching & Scratching
 ☛ Heart & Vision
 ☛ Hair Ball Reduction
 And many more.

Why Are Your Products Better For My Pet?

First things first. All of our products have been designed with a single goal - to keep your little ones fit, healthy and happy.
 We only use the finest, human grade ingredients in our food.
Then we design gourmet meals, created to appeal specifically to the palettes of cats and dogs.
Then we add health packs to each recipe to keep your best friend fit, healthy and happy so you can enjoy each other's company for as long as possible.
 Our Beneficial Treats have been created just for your dog or cat.
A tasty reward that helps with particular problems.
 Finally, our supplements have been engineered to deliver a boost where it's needed. Packed with active ingredients to get your loved one back on track.

How Do I choose The Right Food For My Pet?

To make things a bit easier, you can choose by lifestage, menu range or even by food function - such as recipes to support your puppy's cognitive development, a boost for your adult dog's immune system or help for your senior dog's joints & many more.
The kibble comes in different sizes, perfectly suited to different sized mouths. - small breeds, large breeds, puppies & kittens, adults and seniors. 

What If My Pet Doesn't Take To The Recipe I Chose?

On any first customer order, we will arrange to pick up the item from your home at no cost to you and issue a full refund including any delivery charges - even if it's been opened.
If you ordered using one of our subscription plans, you always have the option of telling us you want to try a different one and we'll deliver your new choice and pick up the opened old one*
* A fair use policy applies.

What About Delivery?

All deliveries are arranged within 24 hours of receiving your order and dispatched with a 1-3 day delivery window.
If your order totals £25 or above, then delivery is free of charge.
Below £25 and there is a £4.99 delivery charge.